![]() It’s a Western Digital My Cloud consumer drive that you can attach to your home network. It’s great as a place to backup files that are low use but high value. It also has a somewhat janky music server (Twonky 7) so media on the device can be streamed to devices on the home network. Most administration of the NAS occurs over a web interface. You can access the device’s administrative dashboard to create new shares (the default one is Public) and to create users (the default users are admin and the anonymous “nobody” which is a member of the “share” user group). I mention this because, as you add users and access the drive, this will matter. This may be a good point at which to cut your losses and move on to something more productive! Access Denied Like many of my posts, this one is as much to share experience as to remind future me what I’ve just done. The goal was to replicate what some archives have with AIP, SIP, and DIP. I wanted one collection that was fixed – locked – as an archive. This would be copied out to the NAS, which could then be used by anyone on the network (downloaded and modified or used in place). I fixed the collection and dropped it out on the NAS using Windows File Explorer. Then I attempted to add some new music and to replace files with modified ones. ![]() File Explorer provided me with an Access Denied message. This is a common problem for WD My Cloud users. My guess is that it’s common for other consumer network storage customers. As far as I can tell, it becomes because you are trying to bridge two different systems. Your Windows computer is … well, Windows. You have a user name and password on this device. It understands permissions on your system (probably NTFS these days). You may even be really comfortable using your File Explorer. So you right click on the folder out on the NAS – which looks like any other folder – and check the access rights. This is what I did first and I found that Windows thought I should be able to do what I wanted to do.īut the NAS is not running Windows. WD My Cloud’s are running a version of Debian Linux and use the EXT4 file system. When you create a user on the My Cloud dashboard, you are creating new user accounts in the “share” user group. I have one called, unsurprisingly, David. What user David:Share can access is determined by the Linux system on the NAS, not by what Windows shows in File Explorer. Windows relies on the SMB (Samba) file access provided by the Linux operating system on the NAS. The WD My Cloud also has a user called root. It is the default super user on a Linux system ( you can recreate this on Windows). You will use this account only if you access your NAS directly. If you connect your NAS by mapping a network drive share, you will be prompted to use a username that exists on the NAS (admin, nobody, david, etc.). Click OK when ready.From that point on, everything you do via that mapped drive will be done using that user name. Type in the desired password, and confirm it immediately below. The username is sshd, and it is case sensitive. After checking the I accept checkbox, the SSH username will be provided, as well as an option to type in a desired password. When SSH is turned ON, a pop-up window will display to accept the terms for using SSH.To enable SSH, click on the ON/OFF toggle button. The SSH option will be located under Network Services of the Network section.Click on the Network option on the left-side panel.For assistance accessing the Dashboard, please see Answer ID 27432:How to Access the Dashboard on a My Cloud Device From the main page of the My Cloud PR4100, click the Settings button of the Navigation bar.To enable SSH (Secure Shell) on a My Cloud PR4100 device, please follow the instructions below: Enabling SSH provides advanced users and support personnel with access to the device in situations where the is inaccessible. ![]() The My Cloud PR4100 device allows the device Administrator to securely access the device through the SSH (Secure Shell) protocol, and perform command-line operations. ![]()
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